UPDATE ON PLANET ICE BASINGSTOKE

Further to the briefing note issued by Basingstoke Council on the 24th June 2020 Planet ice felt it was appropriate to expand on the contents of the note and are delighted that all of the parties involved are keen to work together to overcome the historic obstacles and to obtain a positive outcome for the communities of Basingstoke and the surrounding area.
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29th of April 2020

NIHL League Update - EIHA Statement

The 10 clubs of the NIHL National League and representatives of the EIHA have been having regular conference & Zoom calls to discuss the way forward for the League and Play Offs.

Firstly, wed like to pay tribute to all those people from within the NIHL National League ice hockey family who are classed as key workers. Supporters, players, officials, owners or a loved one of a supporter, player, official or owner are on the frontline every day currently risking their own lives for others whilst fighting this deadly virus. We thank all of you for the services you are providing.

In these unprecedented times as a league we are in discussion with the Skydome Arena and the EIHA with regards to the Final 4 Weekend and will be offering a tournament weekend in Coventry as a season opening celebration. The event details will be released following the 7th May Government Announcement with regards to the current lock down and what further social distancing measures are put in place. This also follows the information released by Ice Hockey UK and the EIHA this week.

We can confirm that all 10 clubs are committed and planning for the 2020 / 21 season and reviewing both governmental and scientific advice on when the ice rinks can re-open and what measures we need to be put in place for the league programme to commence.

Once again, we thank the fans thank for your patience and understanding in these difficult times and urge you all to stay safe.

Information for ticket holders
It is hoped that fans will want to use their playoff tickets for the season opening event but any fans whod prefer to have a refund can do so by using the email refunds@planet-ice.co.uk. However, due to consumer law it will only be possible to refund tickets bought online, as tickets bought in person or over the phone will need to be refunded by the venue directly, something that will not be possible until the site is able to operate reception services. Tickets will not be refunded automatically. Refunds will start to occur from the 4th May however Planet Ice would ask for customers understanding and patience as there is only a skeleton staff available at Head Office to process the refunds and so the process may take a few days. Please remember to include all your details when applying for a refund.